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wiki:policies:disaster

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wiki:policies:disaster [2023/10/03 15:30]
kevinkallmes
wiki:policies:disaster [2023/10/10 20:48]
katcow [Business Continuity Strategies]
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 |OBS Studio| |No|No| | |OBS Studio| |No|No| |
 |Metabase| |No|No|Include sensitive and confidential data.| |Metabase| |No|No|Include sensitive and confidential data.|
-|Scite| |Yes|Yes|When a disruption occurs, the scite badge no longer displays. |+|Scite| |Yes|Yes|When a disruption occurs, the scite badge no longer displays.|
 |[[http://clinicaltrials.gov/|ClinicalTrials.gov ]]| |Yes|Yes|When a disruption occurs, manual and recurring searches fail, and NCTID bibliomining will fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.| |[[http://clinicaltrials.gov/|ClinicalTrials.gov ]]| |Yes|Yes|When a disruption occurs, manual and recurring searches fail, and NCTID bibliomining will fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.|
 |EuropePMC| |Yes|Yes|When a disruption occurs, manual and recurring searches fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.| |EuropePMC| |Yes|Yes|When a disruption occurs, manual and recurring searches fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.|
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 |Kevin Kallmes|CEO|Executive decisions; personnel management| \\ [[kevinkallmes@supedit.com|kevinkallmes@supedit.com]] \\   \\  507-271-7051| |Kevin Kallmes|CEO|Executive decisions; personnel management| \\ [[kevinkallmes@supedit.com|kevinkallmes@supedit.com]] \\   \\  507-271-7051|
 |Karl Holub|CTO|Technical Lead|[[karl.holub@nested-knowledge.com|karl.holub@nested-knowledge.com]]| |Karl Holub|CTO|Technical Lead|[[karl.holub@nested-knowledge.com|karl.holub@nested-knowledge.com]]|
-|Kathryn Cowie|COO|Administrative Support; operational support| \\ [[kathryn.cowie@nested-knowledge.com|kathryn.cowie@nested-knowledge.com]] \\   \\  301-272-0957|+|Kathryn Cowie|COO|Operational support| \\ [[kathryn.cowie@nested-knowledge.com|kathryn.cowie@nested-knowledge.com]] \\   \\  301-272-0957|
  
 ==== Business Continuity Strategies ==== ==== Business Continuity Strategies ====
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 === Loss of Function of Critical Applications === === Loss of Function of Critical Applications ===
  
-  * In the case of the loss of functionality to AutoLit or Synthesis, the CTO will be notified and we will send out a Site Disruption message to all users. The CTO and development team will assess the extent of any lost capabilities and timeline to restoration, and then communicate with company leadership regarding a recovery plan of specific functions.+  * In the case of the loss of functionality to AutoLit or Synthesis for at 30 or more minutes, the CTO will be notified and we will send out a Site Disruption message to all users. The CTO and development team will assess the extent of any lost capabilities and timeline to restoration, and then communicate with company leadership regarding a recovery plan of specific functions.
   * In the case of the loss of functionality to any other key/critical applications, the CTO will be notified; Site Disruption messages will only be sent to users in the case that this impacts end user functions. In consultation with company leadership, the CTO and development team will create a plan to either restore function or shift to a different software provider.   * In the case of the loss of functionality to any other key/critical applications, the CTO will be notified; Site Disruption messages will only be sent to users in the case that this impacts end user functions. In consultation with company leadership, the CTO and development team will create a plan to either restore function or shift to a different software provider.
-  * In case of outages, the CEO will email account representatives for customers with a proposed restoration timeline and details regarding the outage. +  * In case of outages, the CEO or another leader will email account representatives for customers with a proposed restoration timeline and details regarding the outage.
-      * Outages will also be communicated on Twitter @nestedknowledge+
  
 === Recession Planning === === Recession Planning ===
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   * In the event that Nested Knowledge loses our CTO, we will elevate our head engineer to replace the duties and hire an additional engineer as soon as feasible.   * In the event that Nested Knowledge loses our CTO, we will elevate our head engineer to replace the duties and hire an additional engineer as soon as feasible.
-  * In the event that Nested Knowledge loses our COO, we will hire an already trained administrative assist to aid with record keeping and financial operations.+  * In the event that Nested Knowledge loses our COO, we will hire an already trained Operations Manager and Bookkeeper to aid with record keeping and financial operations. 
  
 ==== Compliance Statement ==== ==== Compliance Statement ====
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 If applicable, assigned staff will coordinate with the media, working according to guidelines that have been previously approved and issued for dealing with post-disaster communications. If applicable, assigned staff will coordinate with the media, working according to guidelines that have been previously approved and issued for dealing with post-disaster communications.
- 
  
 ==== Insurance Requirements ==== ==== Insurance Requirements ====
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   * Cyber Crime Insurance   * Cyber Crime Insurance
   * System Damage and Business Interruption Insurance   * System Damage and Business Interruption Insurance
- 
  
 ==== Finances and Legal Action ==== ==== Finances and Legal Action ====
wiki/policies/disaster.txt · Last modified: 2024/03/04 00:00 by katcow