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wiki:policies:omnicom [2021/11/19 03:53] katcow created |
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- | ====== Escalation ====== | ||
- | • Defined circumstances that require client notification or escalation | ||
- | • Timelines to notify Omnicom or Omnicom' | ||
- | • Defined roles and responsibilities for the personnel who would notify Omnicom or Omnicom' | ||
- | • A process to communicate the escalation procedure to all the staff in the organization | ||