wiki:policies:disaster
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
wiki:policies:disaster [2023/10/10 20:18] katcow |
wiki:policies:disaster [2024/03/04 00:00] (current) katcow |
||
|---|---|---|---|
| Line 54: | Line 54: | ||
| |EuropePMC| |Yes|Yes|When a disruption occurs, manual and recurring searches fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.| | |EuropePMC| |Yes|Yes|When a disruption occurs, manual and recurring searches fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.| | ||
| |DOAJ| |Yes|Yes|When a disruption occurs, manual and recurring searches fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.| | |DOAJ| |Yes|Yes|When a disruption occurs, manual and recurring searches fail. Upon recovery, our system automatically begins rerunnning scheduled failed searches.| | ||
| + | |Abstra|Abstra|Yes|No|Disruptions may impact the timeliness of customer support actions. | | ||
| ==== Roles and Contacts ==== | ==== Roles and Contacts ==== | ||
| Line 66: | Line 67: | ||
| === Loss of Function of Critical Applications === | === Loss of Function of Critical Applications === | ||
| - | * In the case of the loss of functionality to AutoLit or Synthesis, the CTO will be notified and we will send out a Site Disruption message to all users. The CTO and development team will assess the extent of any lost capabilities and timeline to restoration, | + | * In the case of the loss of functionality to AutoLit or Synthesis |
| * In the case of the loss of functionality to any other key/ | * In the case of the loss of functionality to any other key/ | ||
| - | * In case of outages, the CEO will email account representatives for customers with a proposed restoration timeline and details regarding the outage. | + | * In case of outages, the CEO or another leader |
| - | * Outages will also be communicated on Twitter @nestedknowledge | + | |
| === Recession Planning === | === Recession Planning === | ||
wiki/policies/disaster.1696969106.txt.gz · Last modified: 2023/10/10 20:18 by katcow
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Share Alike 4.0 International
