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--- wiki:policies:end_user_device [2021/12/16 04:31]
kholub
+++ wiki:policies:end_user_device [2024/01/25 23:39] (current)
katcow
@@ Line 14: / Line 14: @@
 **End-user:** A member of the Nested Knowledge workforce who accesses to information technology resources.
-===== III. Policy =====
+===== III. End-User Device Policy =====
-We require end-user devices to be protected by the security procedures describe:
+We require end-user devices to be protected by the security procedures described:
   * Access to the device is protected with a password, PIN, or suitable biometric alternative.
@@ Line 25: / Line 25: @@
   * Software or apps should not be installed unless the user explicitly trusts the source and knows a legal license exists.
   * Employees must comply with software vendor license agreements and copyright holders’ notices. Making unauthorized copies of licensed and copyrighted software, even for evaluation purposes, is strictly forbidden.
+  * Employees are discouraged from storing client materials on their local machines; instead, files that are not in the production environment should be stored in an encrypted cloud folder.
+==== Software Review ====
+Nested Knowledge reviews the applications installed on employee devices on a quarterly basis using our Mobile Device Management solution.
+===== IV. Anti-Malware Policy =====
+We require Nested Knowledge employees to run antivirus software on the company-issued computers. Software includes macOS built-in [[https://support.apple.com/guide/security/protecting-against-malware-sec469d47bd8/web|anti-malware technologies]] and Mosyle's [[https://school.mosyle.com/solutions/macos/detection|Detection & Removal technology. ]]We require contractors to use Malwarebytes to scan and detect malware and ransomware. Positive findings must be reported to the CTO. Antivirus software installs must be updated (either by updating ruleset or fresh reinstalling) whenever scans are performed.
+=== Schedule ===
+The schedule for scanning is subject to change, but it will not fall below the minimum of twice annually. Currently, Nested Knowledge employee devices use macOS malware defense as well as Mosyle's anti-virus tools. macOS's built in technology [[https://support.apple.com/guide/security/protecting-against-malware-sec469d47bd8/web|XProtect]] updates signatures automatically when new malware infections and strains are detected.
+=== Reporting ===
+Positive results in the scan must be reported to one or more members of the [[:wiki:policies:incident#incidence_response_plan|Incident Response team]]. If a virus is detected, all members of the IR team must be notified immediately.
+=== Response ===
+  - The offending applications and files will be uninstalled or removed until the report returns zero results.
+  - The incident response team will analyze the malware attack surface and inventory the information that was available on the infected device since last scan.
+  - Based on the information available on the infected device, the appropriate Incident Response and Data Protection procedures will be enacted. Information about the threat will be escalated to clients/customers, according to the guidelines in our [[:wiki:policies:omnicom|escalation policy]].
 ===== Enforcement =====
@@ Line 33: / Line 56: @@
 ^Author^Date of Revision/Review^Comments|
-|K. Cowie|12/15/2021|Draft Completed|
+|K. Cowie|01/25/2024|Added application review|
 |K. Holub|12/15/2021|Policy approved|
-|K. Kallmes| |Policy approved|
+|K. Kallmes|12/18/2021|Policy approved|
+|P. Olaniran|10/25/2022|Minor revisions|
+[[:wiki:policies|Return to Policies]]

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