wiki:policies:escalation
Differences
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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wiki:policies:escalation [2022/01/21 05:29] katcow |
wiki:policies:escalation [2024/04/02 21:15] (current) katcow |
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| - | ====== Escalation to Client | + | ====== Escalation to Client |
| - | ====== Escalation | + | |
| Any employee or contractor who discovers any event of a questionable, | Any employee or contractor who discovers any event of a questionable, | ||
| Line 18: | Line 17: | ||
| * Unauthorized use of system privileges | * Unauthorized use of system privileges | ||
| * Information breach | * Information breach | ||
| + | * Privacy requests or complaints | ||
| + | * Changes made to the cloud environment that may impact delivery of services | ||
| * Other incidents categorized as high or critical in severity | * Other incidents categorized as high or critical in severity | ||
| Line 35: | Line 36: | ||
| ===== Revision History ===== | ===== Revision History ===== | ||
| + | |||
| ^Author^Date of Revision/ | ^Author^Date of Revision/ | ||
| - | |K. Cowie|11/15/2021|Draft sent for approval| | + | |K. Cowie|01/25/2023|Added changes to cloud environment as incident requiring escalation| |
| - | |K. Kallmes|11/19/2021|Draft approved| | + | |K. Kallmes|1/29/2023|Approved| |
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| + | [[: | ||
wiki/policies/escalation.1642742961.txt.gz · Last modified: 2022/01/21 05:29 by katcow
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