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--- wiki:policies:third_party [2023/11/17 16:45]
katcow
+++ wiki:policies:third_party [2024/03/05 14:48] (current)
katcow
@@ Line 31: / Line 31: @@
 ^Name (Manufacturer)^ \\ Data Processing Agreement^Critical to application?^Purpose^Data Processed^Country|
 |Airplane.dev|Signed, available upon request \\  \\ [[https://airplane.dev|https://airplane.dev]]| \\ No|Internal customer support applications|User emails and billing data|CA, United States|
+|Abstra|Signed, available upon request \\  \\ [[https://www.abstra.io/|https://www.abstra.io/]]|No|Internal customer support applications|User emails and billing data|Brazil|
 |Auth0|[[https://cdn.auth0.com/website/legal/files/dpa/data-processing-addendum-8-20.pdf?_ga=2.258302026.118688053.1602587623-55110928.1602587623|Auth0 DPA]]|Yes|authentication of users accounts for the NK application.| \\ User email and password or social login account identifiers and Login history|United States|
 |HubSpot|[[https://legal.hubspot.com/dpa|https://legal.hubspot.com/dpa]]|No|Send release and marketing emails to users|Full name and email addresses of users. \\ Users can have their personal or organizational data deleted at any time. All user data is deleted from HubSpot if an account is deleted.|MA, United States|
@@ Line 76: / Line 77: @@
 ==== Communicating Updates ====
-When new third party subprocessors are to be added, data supplied to vendors is to change, or the vendor's processing agreement are to change, all affected users will be notified via email with at least 7 days notice.
+When new third party sub-processors are to be added, data supplied to vendors is to change, or the vendor's processing agreement are to change, all affected users will be notified via email with at least 7 days notice.
+==== Termination of Services ====
+When Nested Knowledge terminates a contract with a sub-processor, within 60 days we will request deletion of all personal data. Nested Knowledge will review the data deletion/backup retention policies of our sub-processor and inquire about practices if it is not sufficently documented.
 ===== V. Third-Party Provider Data Breaches =====

Nested Knowledge

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